RISE from help desk to IT leadership.
Master troubleshooting and technical excellence
Provide technical support, troubleshoot hardware/software issues, and deliver excellent customer service. Master CompTIA A+, help desk skills, and IT fundamentals.
START
Foundation
GROW
Skills Building
MASTERY
Expert Level
LEADERSHIP
Lead & Architect
30+ curated courses
6 key certifications
$45K-$85K+ salary range
RISE START: Foundation (3-6 months)
Master CompTIA A+, troubleshooting, and customer service fundamentals
This CompTIA certification leads to IT support roles earning $45-60K with clear advancement paths. It's your ticket into technology.
Your Learning Path
**ITRISE Framework - START Phase (Foundation Building)**: This CompTIA course is your entry point into it support specialist. Over the next 3-6 months, focus on mastering fundamentals, completing all hands-on labs, and building at least one portfolio project. This certification validates you're ready for entry-level roles. Your goal: land your first position and start gaining real-world experience.
This CompTIA certification leads to IT support roles earning $45-60K with clear advancement paths. It's your ticket into technology.
Your Learning Path
**ITRISE Framework - START Phase (Foundation Building)**: This CompTIA course is your entry point into it support specialist. Over the next 3-6 months, focus on mastering fundamentals, completing all hands-on labs, and building at least one portfolio project. This certification validates you're ready for entry-level roles. Your goal: land your first position and start gaining real-world experience.
This CompTIA certification leads to IT support roles earning $45-60K with clear advancement paths. It's your ticket into technology.
Your Learning Path
**ITRISE Framework - START Phase (Foundation Building)**: This CompTIA course is your entry point into it support specialist. Over the next 3-6 months, focus on mastering fundamentals, completing all hands-on labs, and building at least one portfolio project. This certification validates you're ready for entry-level roles. Your goal: land your first position and start gaining real-world experience.
Pluralsight
Via Pluralsight
Hardware and Network Troubleshooting for CompTIA A+ Core 1 (220-1201)
This CompTIA certification leads to IT support roles earning $45-60K with clear advancement paths. It's your ticket into technology.
Your Learning Path
**ITRISE Framework - START Phase (Foundation Building)**: This CompTIA course is your entry point into it support specialist. Over the next 3-6 months, focus on mastering fundamentals, completing all hands-on labs, and building at least one portfolio project. This certification validates you're ready for entry-level roles. Your goal: land your first position and start gaining real-world experience.
Pluralsight
Via Pluralsight
Operating Systems for CompTIA A+ Core 2 (220-1202)
This CompTIA certification leads to IT support roles earning $45-60K with clear advancement paths. It's your ticket into technology.
Your Learning Path
**ITRISE Framework - START Phase (Foundation Building)**: This CompTIA course is your entry point into it support specialist. Over the next 3-6 months, focus on mastering fundamentals, completing all hands-on labs, and building at least one portfolio project. This certification validates you're ready for entry-level roles. Your goal: land your first position and start gaining real-world experience.
Certifications to Pursue
🎯 PRIMARY GOAL
AWS Certified Cloud Practitioner
$100 exam fee • 90 minutes • 65 questions
Essential cloud knowledge for DevOps engineers. Validates understanding of AWS services, pricing, and cloud concepts. Great starting point.
CompTIA proficiency advances you to senior support or infrastructure roles earning $70-90K. This is your bridge to specialized technical positions.
Your Learning Path
**ITRISE Framework - GROW Phase (Professional Development)**: With foundational CompTIA knowledge, you're now building professional-grade skills. This course prepares you for real production environments and complex challenges. Apply these concepts at work immediately, volunteer for challenging projects, and start mentoring juniors. Position yourself for promotion to mid-level roles within 12-18 months.
CompTIA proficiency advances you to senior support or infrastructure roles earning $70-90K. This is your bridge to specialized technical positions.
Your Learning Path
**ITRISE Framework - GROW Phase (Professional Development)**: With foundational CompTIA knowledge, you're now building professional-grade skills. This course prepares you for real production environments and complex challenges. Apply these concepts at work immediately, volunteer for challenging projects, and start mentoring juniors. Position yourself for promotion to mid-level roles within 12-18 months.
Pluralsight
Via Pluralsight
Operational Procedures for CompTIA A+ Core 2 (220-1202)
CompTIA proficiency advances you to senior support or infrastructure roles earning $70-90K. This is your bridge to specialized technical positions.
Your Learning Path
**ITRISE Framework - GROW Phase (Professional Development)**: With foundational CompTIA knowledge, you're now building professional-grade skills. This course prepares you for real production environments and complex challenges. Apply these concepts at work immediately, volunteer for challenging projects, and start mentoring juniors. Position yourself for promotion to mid-level roles within 12-18 months.
Pluralsight
Via Pluralsight
Microsoft Certified: Azure Developer Associate (AZ-204): Develop Azure Compute Solutions
Azure proficiency advances you to senior support or infrastructure roles earning $70-90K. This is your bridge to specialized technical positions.
Your Learning Path
**ITRISE Framework - GROW Phase (Professional Development)**: With foundational Azure knowledge, you're now building professional-grade skills. This course prepares you for real production environments and complex challenges. Apply these concepts at work immediately, volunteer for challenging projects, and start mentoring juniors. Position yourself for promotion to mid-level roles within 12-18 months.
Pluralsight
Via Pluralsight
Azure Developer Associate (AZ-204): Working with Cloud Storage and Databases
By Neil Morrissey
Exam objectives: AZ-204 — Working with Cloud Storage and Databases
Intermediate 2h 28m Updated: Aug 20, 2025
What You'll Learn
Work fluently with the Azure portal and CLI
Understand Azure resource organization and management
Implement Azure solutions following best practices
Azure proficiency advances you to senior support or infrastructure roles earning $70-90K. This is your bridge to specialized technical positions.
Your Learning Path
**ITRISE Framework - GROW Phase (Professional Development)**: With foundational Azure knowledge, you're now building professional-grade skills. This course prepares you for real production environments and complex challenges. Apply these concepts at work immediately, volunteer for challenging projects, and start mentoring juniors. Position yourself for promotion to mid-level roles within 12-18 months.
The most valuable certification for DevOps engineers. Proves you can design, deploy, and troubleshoot Kubernetes clusters in production. Required for most senior DevOps roles.
Validates Infrastructure as Code expertise. Terraform is the industry standard for multi-cloud IaC. This certification proves you can manage infrastructure efficiently.
Build a microservices application, containerize each service, create Kubernetes manifests (Deployments, Services, Ingress), and deploy to a managed Kubernetes cluster.
KubernetesMicroservicesEKS/GKEHelm
06
Infrastructure as Code with Terraform (AWS/Azure)
Provision complete cloud infrastructure using Terraform: VPC, EC2 instances, RDS databases, load balancers, S3 buckets. Use modules, variables, and remote state.
TerraformIaCAWS/AzureGitOps
07
Complete CI/CD Pipeline with Jenkins
Build end-to-end CI/CD pipeline: code commit triggers Jenkins, runs tests, builds Docker images, pushes to registry, deploys to Kubernetes with automated rollback.
JenkinsCI/CDDockerK8s
08
Monitoring Stack with Prometheus & Grafana
Deploy Prometheus for metrics collection, Grafana for visualization, Alertmanager for notifications. Monitor Kubernetes cluster and applications with custom dashboards.
PrometheusGrafanaMonitoringObservability
RISE MASTERY: Senior Specialist (3-5 years)
Lead support teams and implement service management frameworks
Expert Cloud Technology certification qualifies you for senior/lead cloud architect roles earning $140-200K+. You can design enterprise solutions, lead transformations, and shape cloud strategy.
Your Learning Path
**ITRISE Framework - MASTERY Phase (Senior Specialist)**: At this stage, you're learning to design systems, not just implement them. This Cloud Technology certification demonstrates expert-level proficiency. Use this knowledge to lead technical initiatives, establish best practices, and solve the organization's hardest problems. You're becoming the go-to expert—act like it. Take ownership of architectural decisions and mentor your team.
Pluralsight
Via Pluralsight
Windows Endpoint Administration: Deploy Windows Client
By Glenn Weadock
Exam objectives: Certification — Deploy Windows Client
Beginner 3h 8m Updated: Feb 03, 2025
What You'll Learn
Prepare effectively for the certification exam
Practice with hands-on labs and scenarios
Understand exam format and question types
Increase your chances of passing on first attempt
Apply Cloud Technology knowledge to real-world scenarios
Follow industry best practices and standards
Course Modules
Cloud Technology Resource Management and Organization
Expert Cloud Technology certification qualifies you for senior/lead cloud architect roles earning $140-200K+. You can design enterprise solutions, lead transformations, and shape cloud strategy.
Your Learning Path
**ITRISE Framework - MASTERY Phase (Senior Specialist)**: At this stage, you're learning to design systems, not just implement them. This Cloud Technology certification demonstrates expert-level proficiency. Use this knowledge to lead technical initiatives, establish best practices, and solve the organization's hardest problems. You're becoming the go-to expert—act like it. Take ownership of architectural decisions and mentor your team.
Pluralsight
Via Pluralsight
Windows Endpoint Administration: Manage, Maintain, and Protect Devices
By Glenn Weadock
Exam objectives: Certification — Manage, Maintain, and Protect Devices
Intermediate 4h 9m Updated: Jan 05, 2025
What You'll Learn
Prepare effectively for the certification exam
Practice with hands-on labs and scenarios
Understand exam format and question types
Increase your chances of passing on first attempt
Apply Cloud Technology knowledge to real-world scenarios
Follow industry best practices and standards
Course Modules
Cloud Technology Resource Management and Organization
Expert Cloud Technology certification qualifies you for senior/lead cloud architect roles earning $140-200K+. You can design enterprise solutions, lead transformations, and shape cloud strategy.
Your Learning Path
**ITRISE Framework - MASTERY Phase (Senior Specialist)**: At this stage, you're learning to design systems, not just implement them. This Cloud Technology certification demonstrates expert-level proficiency. Use this knowledge to lead technical initiatives, establish best practices, and solve the organization's hardest problems. You're becoming the go-to expert—act like it. Take ownership of architectural decisions and mentor your team.
Pluralsight
Via Pluralsight
Windows Endpoint Administration: Manage Applications
Expert Cloud Technology certification qualifies you for senior/lead cloud architect roles earning $140-200K+. You can design enterprise solutions, lead transformations, and shape cloud strategy.
Your Learning Path
**ITRISE Framework - MASTERY Phase (Senior Specialist)**: At this stage, you're learning to design systems, not just implement them. This Cloud Technology certification demonstrates expert-level proficiency. Use this knowledge to lead technical initiatives, establish best practices, and solve the organization's hardest problems. You're becoming the go-to expert—act like it. Take ownership of architectural decisions and mentor your team.
Pluralsight
Via Pluralsight
Microsoft 365 Services and Concepts
By Vlad Catrinescu
Exam objectives: Certification
Intermediate 3h 37m Updated: Feb 12, 2024
What You'll Learn
Prepare effectively for the certification exam
Practice with hands-on labs and scenarios
Understand exam format and question types
Increase your chances of passing on first attempt
Apply Cloud Technology knowledge to real-world scenarios
Expert Cloud Technology certification qualifies you for senior/lead cloud architect roles earning $140-200K+. You can design enterprise solutions, lead transformations, and shape cloud strategy.
Your Learning Path
**ITRISE Framework - MASTERY Phase (Senior Specialist)**: At this stage, you're learning to design systems, not just implement them. This Cloud Technology certification demonstrates expert-level proficiency. Use this knowledge to lead technical initiatives, establish best practices, and solve the organization's hardest problems. You're becoming the go-to expert—act like it. Take ownership of architectural decisions and mentor your team.
Expert Certifications
🏆 EXPERT LEVEL
Certified Kubernetes Security Specialist (CKS)
$395 exam fee • 2 hours • Performance-based
Advanced Kubernetes security certification. Proves you can secure containerized applications and Kubernetes platforms during build, deployment, and runtime. Required for senior DevOps/Security roles.
Multi-Region Kubernetes Cluster with Istio Service Mesh
Deploy highly available Kubernetes across multiple regions, implement Istio service mesh for traffic management, observability, and security. Configure automatic failover.
KubernetesIstioMulti-regionHA/DR
10
GitOps Platform with ArgoCD and Helm
Build a complete GitOps platform: manage multiple environments (dev, staging, prod), implement app-of-apps pattern, automated promotion workflows, and RBAC policies.
Implement full observability: metrics (Prometheus), logs (Loki), traces (Tempo), dashboards (Grafana). Set up alerts, SLIs/SLOs, and on-call rotations.
ObservabilityPrometheusGrafanaSRE
12
DevSecOps Pipeline with Security Scanning
Build secure CI/CD pipeline with automated security checks: SAST (SonarQube), DAST, container scanning (Trivy), secrets detection, compliance as code (OPA).
Azure leadership expertise positions you for director/principal architect roles earning $170-280K+. You'll shape cloud strategy, build teams, and drive transformation.
Your Learning Path
**ITRISE Framework - LEADERSHIP Phase (Strategy & Management)**: You're transitioning from technical execution to strategic influence. This Azure expertise helps you shape organizational direction, build high-performing teams, and drive transformation at scale. Focus on multiplying your impact through people and processes. Your goal: move from "doing the work" to "enabling others to do the work excellently." This is executive-track preparation.
Pluralsight
Via Pluralsight
Azure Developer Associate (AZ-204): Implementing App and Container Solutions
By Wayne Hoggett
Exam objectives: AZ-204 — Implementing App and Container Solutions
Intermediate 2h 58m Updated: Jul 25, 2025
What You'll Learn
Work fluently with the Azure portal and CLI
Understand Azure resource organization and management
Implement Azure solutions following best practices
Azure leadership expertise positions you for director/principal architect roles earning $170-280K+. You'll shape cloud strategy, build teams, and drive transformation.
Your Learning Path
**ITRISE Framework - LEADERSHIP Phase (Strategy & Management)**: You're transitioning from technical execution to strategic influence. This Azure expertise helps you shape organizational direction, build high-performing teams, and drive transformation at scale. Focus on multiplying your impact through people and processes. Your goal: move from "doing the work" to "enabling others to do the work excellently." This is executive-track preparation.
Pluralsight
Via Pluralsight
Azure Developer Associate (AZ-204): Securing Applications and Identities
By Daniel Krzyczkowski
Exam objectives: AZ-204 — Securing Applications and Identities
Intermediate 1h 20m Updated: Jun 13, 2025
What You'll Learn
Work fluently with the Azure portal and CLI
Understand Azure resource organization and management
Implement Azure solutions following best practices
Azure leadership expertise positions you for director/principal architect roles earning $170-280K+. You'll shape cloud strategy, build teams, and drive transformation.
Your Learning Path
**ITRISE Framework - LEADERSHIP Phase (Strategy & Management)**: You're transitioning from technical execution to strategic influence. This Azure expertise helps you shape organizational direction, build high-performing teams, and drive transformation at scale. Focus on multiplying your impact through people and processes. Your goal: move from "doing the work" to "enabling others to do the work excellently." This is executive-track preparation.
Pluralsight
Via Pluralsight
Azure Developer Associate (AZ-204): Monitoring and Troubleshooting Applications
By Henry Been
Exam objectives: AZ-204 — Monitoring and Troubleshooting Applications
Intermediate 1h 33m Updated: Jun 13, 2025
What You'll Learn
Work fluently with the Azure portal and CLI
Understand Azure resource organization and management
Implement Azure solutions following best practices
Azure leadership expertise positions you for director/principal architect roles earning $170-280K+. You'll shape cloud strategy, build teams, and drive transformation.
Your Learning Path
**ITRISE Framework - LEADERSHIP Phase (Strategy & Management)**: You're transitioning from technical execution to strategic influence. This Azure expertise helps you shape organizational direction, build high-performing teams, and drive transformation at scale. Focus on multiplying your impact through people and processes. Your goal: move from "doing the work" to "enabling others to do the work excellently." This is executive-track preparation.
Azure leadership expertise positions you for director/principal architect roles earning $170-280K+. You'll shape cloud strategy, build teams, and drive transformation.
Your Learning Path
**ITRISE Framework - LEADERSHIP Phase (Strategy & Management)**: You're transitioning from technical execution to strategic influence. This Azure expertise helps you shape organizational direction, build high-performing teams, and drive transformation at scale. Focus on multiplying your impact through people and processes. Your goal: move from "doing the work" to "enabling others to do the work excellently." This is executive-track preparation.
Leadership Initiatives
13
Enterprise DevOps Transformation
Lead company-wide DevOps adoption. Define strategy, implement CI/CD across all teams, establish platform engineering, measure DORA metrics, reduce deployment time by 80%.
14
Build and Scale DevOps Team (5→30+ engineers)
Hire, mentor, and grow DevOps team. Establish career paths, technical standards, on-call rotations, and blameless postmortem culture. Create internal DevOps academy.
Master CompTIA A+ and troubleshooting fundamentals, gain hands-on experience, develop customer service skills, and build toward an $85K+ career in IT support.
